Setting the tone for the customer experience is a giant coffee wheel chandelier hanging from the ceiling and decorative large chocolate bars around the store.
Borsalia’s wheel features a rotating selection of 15 different types of coffee that the customer can personalize to create his or her own custom blend.
Guided by a chocolate and coffee sommelier able to make suggestions based on customer preference, whether it be an Arabica or Robusta blend, they are also able to guide pair the beverage with the perfect pastry or chocolate.
Are you a cappuccino lover? You can pick from five different seasonal flavors: pistachio, white chocolate hazelnut, pistachio cinnamon, rose star anise and vanilla. The various cappuccinos are then paired with different flavored cookies for dipping.
A hot chocolate lover? Watch as your chocolate is melted right before your eyes, fresh from an extra-large block of chocolate.
Customers may also choose to skip the line with the Borsalia App, where they can select their favorite pastry while also receiving the expert opinion of our baristas.
Borsalia is located at 79 Grand Street It is Tuesday through Sunday from 8 a.m. to 10 p.m. To learn more, visit borsalia.com.